A.I. that responds to your voice. Next-generation wireless networks. If this year’s biggest consumer technology trends have a familiar ring, there’s a reason for that.
Imagine a future
where you are never truly alone. Even when your spouse is on a business
trip or your children are away at summer camp, you will always have
someone (or something) to talk to. In the morning, you could ask the
microwave to heat up a bowl of oatmeal. In your car, you could tell your
stereo to put on some ’90s music. And when you walk into the office,
you could ask your smartphone, “What’s on my calendar today?”
This
is increasingly the world the tech industry is building with a bloating
portfolio of devices that can react to voice commands — and that the
companies will be pitching to you even more in 2019.
The
future will be on display next week at CES, a consumer electronics
trade show in Las Vegas that serves as a window into the year’s hottest
tech trends. Artificially intelligent virtual assistants will take
center stage as the most important tech topic, with companies big and
small expected to showcase voice-controlled devices like robot vacuums,
alarm clocks, refrigerators and car accessories. Most of these products
will be powered by Amazon’s Alexa or Google’s Assistant, the two most
popular artificially intelligent assistants, industry insiders said.
“A.I. will pervade the show,” said Gary Shapiro, chief executive of the Consumer Technology Association, which owns CES.
If this all sounds like a repeat of last year, that’s because much of it is. Artificial intelligence was 2018’s hottest tech trend,
too. In other words, the tech industry is in a state of iteration
rather than making leaps and bounds with something totally new.
Other tech trends that are progressing include the debut this year of fifth-generation cellular networks, known as 5G, which will significantly quicken mobile internet speeds. Cybersecurity
products for home networks are also proliferating, an important
safeguard now that consumers own so many devices that can connect to the
internet.
But
as is often the case, there will also be plenty of talk in the coming
week about overly optimistic tech that you would do best to sidestep for
now. That’s because some of the most hyped technologies — especially
self-driving cars — are so far from reality that you won’t see them in
stores or dealerships anytime soon.
Here’s what to watch, and what to avoid.
Battle of the virtual assistants
In 2015, Amazon birthed the Echo,
the artificially intelligent speaker featuring the virtual assistant
known as Alexa. A year later, Google responded with Home, its smart
speaker powered by Google’s own digital companion, called Assistant.
Since
then, in a bid to become your go-to digital companion, the two tech
giants have teamed up with makers of devices like thermostats,
doorbells, light bulbs and car accessories to add their virtual
assistants to them.
Google is
expected to be even more aggressive this year with its Assistant. The
company will triple the size of its presence at CES this year,
suggesting that it is likely to unveil a large array of products that
work with Assistant.
“We’re really
leaning into the Assistant as the best way to get things done, helping
you for lots of things as you go about your day,” said Nick Fox, a
Google executive who oversees Assistant.
Amazon said it would also showcase a wide range of technologies that work with Alexa next week, as part of a vision it calls Alexa Everywhere.
The company’s goal is to expand the reach of its virtual assistant into
every part of people’s lives, including the kitchen, the living room,
the office and the car.
For you and
me, here’s a cautionary note: Virtual assistants are still in their
infancy and have many shortcomings. We have to speak a very specific
command to trigger a virtual assistant to control a device, like setting
the temperature on a thermostat or turning on a lamp. Those unfamiliar
with the lingo may find the devices even more difficult to use than
pressing a button inside an app.
“We
still have to learn their language, and they have not learned our
language,” said Frank Gillett, a tech analyst for Forrester, a
technology research company.
Lost in
the hype about virtual assistants is whether people truly want an
omnipresent companion involved in their everyday tasks. Owners of smart
speakers mostly summoned digital assistants for basic functions like
listening to music, checking the weather and setting a timer, according
to research by Nielsen last year.
Security for your smart things
Plenty
of people install antivirus software on their computers. But what about
all the other devices that can be connected to the internet, like smart
watches, phones, televisions and speakers?
In
an era of smart things, the Wi-Fi router is becoming a bigger target
for hackers, so expect a flood of new equipment and software that offer
protection by improving your network security.
For a sense of what to expect, consider Eero Plus,
a subscription service that Eero, a maker of Wi-Fi equipment, released
last year. Eero Plus includes protection against viruses and malware for
all the devices connected to its Wi-Fi network. Last year, NetGear
released NetGear Armor, a similar security service.
More should follow this year — beginning next week at CES, where Scalys, a networking company, plans to introduce TrustBox, a router with built-in security features.
The arrival of 5G
Carriers like Verizon and AT&T said new network technology would deliver data at incredible speeds.
This year, the wireless industry will begin a big upgrade
to its infrastructure. Phone carriers like AT&T and Verizon
Wireless say the 5G technology will deliver data at incredibly fast
speeds, allowing people to download entire movies in a few seconds.
In
addition to increasing smartphone speeds, 5G will be important for
other types of devices, like robots, self-driving cars, drones and
security cameras. The technology is expected to greatly reduce latency,
or the time it takes for devices to communicate with one another.
But
don’t get too excited. Carriers say the new network technology will be
deployed this year in only a few cities in the United States, and in
some parts of Britain, Germany, Switzerland, China, South Korea and
Australia.
And not many smartphones
will be compatible with 5G initially. Some Chinese handset makers and
Samsung Electronics have said they will release their first 5G
smartphones this year. Apple is not expected to release a 5G-compatible
iPhone until 2020.
“For the early adopters with deep pockets, that’s great,” Mr. Gillett said. “For the rest of us, big whoop.”
Here’s what is still overhyped
Virtual
reality and self-driving cars have been talked about a lot in recent
years, and they will still be talked about this year. But these two
technologies are still nascent or premature.
Over the last two years, tech companies like Facebook’s Oculus, HTC, Google and Samsung
have flooded the market with virtual reality headsets and plenty of
software and games. Yet people have not exactly embraced the products.
“The
industry has been plagued by high-cost hardware, motion sickness, a
dearth of compelling content and a general lack of consumer interest,”
said Victoria Petrock, an analyst for the research firm eMarketer, in a
recent post.
Self-driving
cars are also still many years from becoming mainstream. Even though
some companies have permits to test autonomous cars in California,
Arizona and elsewhere, several of the leaders in the technology — such
as Alphabet’s Waymo — have refrained from committing to a release date for self-driving vehicles.
“There’s going to be a lot of noise about automotive technology, but nothing distinct or specific,” Mr. Gillett said.
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